All Systems Operational

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Welcome to the CallPotential status page

Uptime over the past 90 days. View historical uptime.
API Operational
Core Application Operational
Call Center Operational
Support Operational
LiveChat Chat widget Operational
LiveChat Agent apps Operational
SendGrid SMTP Operational
Twilio TaskRouter Operational
Twilio SMS Operational
Twilio SIP Interface Operational
Twilio Client Web Operational
Twilio PSTN Operational
AWS ec2-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS s3-us-west-2 Operational
AWS route53 Operational
AWS lambda-us-west-2 Operational
AWS elb-us-west-2 Operational
AWS elasticsearch-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS dynamodb-us-west-2 Operational
Twilio PHONE NUMBERS Operational
Twilio Conference Operational
Twilio Sync Operational
Twilio REST API Operational
Twilio ELASTIC SIP TRUNKING Operational
Twilio Conversations Operational
AWS route53 Operational
AWS apigateway-us-west-2 Operational
AWS elasticsearch-us-west-2 Operational
AWS kinesis-us-west-2 Operational
AWS quicksight-us-west-2 Operational
V2 API Operational
90 days ago
100.0 % uptime
Today
V2 Core Application Operational
90 days ago
100.0 % uptime
Today
V2 Call Center Operational
90 days ago
100.0 % uptime
Today
Twilio Event Streams Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
CallPotential Up Time
Fetching
Past Incidents
Dec 9, 2024

No incidents reported today.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024
Agent Dashboard not Updating
Resolved - This incident has been resolved.
Dec 4, 08:12 CST
Monitoring - Our Telco provider was able to find and resolve the issue related to the status updates. We will continue to monitor into the morning to ensure there are no additional problems.
Dec 3, 22:00 CST
Investigating - We are currently seeing that the agent dashboard is not properly updating the displayed worker status. It does appear that calls are properly coming in and can be answered. We are currently investigating this instance with our telco provider to get this resolved as quickly as possible.
Dec 3, 18:11 CST
Dec 3, 2024
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

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