Merchandise at Move-In (Sitelink Integration)
Update - As we continue validating the fix's results, Move-In Merchandise remains temporarily disabled. We understand this impacts your daily business operations and move-in workflows, and appreciate your understanding as we ensure full stability. We will provide further updates as we learn more.
Oct 12, 2026 - 11:33 EDT
Update - A code fix has been deployed. Thanks for your patience as we validate the results; we will provide further updates as we learn more.
Oct 09, 2026 - 10:09 EDT
Update - We are continuing to work on a fix for this issue.
Oct 01, 2026 - 15:09 EDT
Identified - We have identified the root cause of the SiteLink move-in merchandise issue, and a resolution plan is actively underway. Move-in merchandise will remain temporarily disabled until the fix is deployed and fully validated. We will provide updates as we learn more.
Sep 30, 2026 - 16:55 EDT
Investigating - We are investigating an issue affecting merchandise sold during move-ins for accounts integrated with SiteLink. We understand this disruption impacts your daily business operations and move-in workflows. As a precautionary measure, our team has temporarily disabled Move-in Merchandise for all CRM SiteLink-integrated accounts while we actively investigate.

Our engineering team is working urgently to identify the root cause, and we will provide another update as more information is avaiable.
Sep 29, 2026 - 19:22 EDT

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Welcome to the Storable CRM Operational Status Page. Here, you’ll find real-time updates on the performance and availability of Storable CRM. We monitor our systems 24/7 to ensure seamless communication, lead management, and automation for your self-storage business.

If any service disruptions occur, we’ll provide timely updates and estimated resolution times.

For additional support, visit our Help Center or contact our support team.

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Oct 13, 2026

No incidents reported today.

Oct 12, 2026

Unresolved incident: Merchandise at Move-In (Sitelink Integration).

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

SMS Delivery for Receipts and E-Sign Links
Resolved - Our fix is complete and the SMS delivery issue affecting receipts and e-sign links has been fully resolved. All SMS functionality is restored, and the email workaround is no longer required.
Oct 1, 11:52 EDT
Update - We've identified the cause of the SMS delivery failures affecting receipts and e-sign links after move-in. Our team is actively developing a fix and plans to deploy it on Thursday, October 1st.

Workaround: Email delivery remains fully functional. Please continue sending receipts and e-sign links via email while we complete the fix.
Sep 29, 11:33 EDT
Identified - We've identified the cause of the SMS delivery failures affecting receipts and e-sign links after move-in. Our team is actively developing a fix.

Workaround: Email delivery remains fully functional. Please continue sending receipts and e-sign links via email while we complete the fix.
Sep 28, 10:15 EDT
Investigating - We're aware that some CRM customers are currently unable to send move-in receipts and e-sign links via SMS. We understand this affects your ability to complete move-ins efficiently, and our team is investigating the root cause now.

As a workaround, we recommend using email to send receipts and e-sign links until this is resolved.

Thank you for your patience. We'll post an update when we have more information.
Sep 25, 14:40 EDT

Sep 30, 2026

Receiving Socket Error when trying to access the V1 Thin Client
Resolved - The issue preventing the Thin Client from opening and resulting in a Socket Error has been fully resolved.

Our Engineering team has confirmed that the fix is in place, and the Thin Client should now be accessible as expected.

Thank you for your patience and understanding while we worked to resolve this issue.
Sep 30, 10:36 EDT
Monitoring - Our Engineering team has identified the cause of the issue and implemented a fix.

Please try reopening the Thin Client. You may need to attempt this a few times while the fix takes effect. We recommend allowing approximately 10 minutes for the changes to fully propagate.

If you are still unable to access the Thin Client after this time, please reach out to Support via chat so we can assist you further.

Thank you for your patience and understanding while we worked to resolve this issue.
Sep 30, 09:47 EDT
Investigating - We are currently investigating reports of the Thin Client failing to open and displaying a Socket Error.

Our team is actively working to identify the root cause and determine the appropriate resolution as quickly as possible. We understand the impact this may have and appreciate your patience while we work through the issue.

We will continue to provide updates as additional information becomes available.
Sep 30, 09:33 EDT

Sep 29, 2026

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