Unable to make outbound calls from Sitelink-integrated accounts

Incident Report for Storable CRM

Resolved

This issue is now fully resolved. Thank you for your patience while we worked through this.
Posted Apr 30, 2026 - 16:24 EDT

Monitoring

A fix has been implemented, and we are monitoring system performance. We’ll continue to observe the issue and post further updates if necessary. Please refresh your system by pressing CTRL + Shift + R to clear your local storage. If you are still having issues after refreshing, please reach out to our Support Team.
Posted Apr 30, 2026 - 11:50 EDT

Investigating

An issue is temporarily preventing outbound calls from being initiated to tenants from Sitelink integrated accounts. We know this disrupts your workflow, and our team is working to implement a solution. We’ll share updates here as soon as more information is available.
Posted Apr 30, 2026 - 10:43 EDT
This incident affected: Storable CRM (Storable CRM V2) and Contact Center (Contact Center V2).