Data synchronization delays

Incident Report for Storable CRM

Resolved

This incident has been resolved.
Posted Sep 24, 2025 - 14:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 24, 2025 - 13:28 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 24, 2025 - 10:43 EDT

Update

We are continuing to monitor for any further issues.
Posted Sep 24, 2025 - 10:14 EDT

Monitoring

System performance appears to be improving, and our team is monitoring to confirm stability.
Posted Sep 24, 2025 - 09:57 EDT

Investigating

We are currently investigating delays in data synchronization between Storable CRM and associated Facility Management Systems. Our engineering team is actively working to resolve the issue, and we will provide updates as more information becomes available. Thank you for your patience.
Posted Sep 24, 2025 - 09:13 EDT
This incident affected: Storable CRM (Storable CRM V2), Contact Center (Contact Center V2), Collections (Collections V2), and Third-party API.